Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By accessing or using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect two types of information about you: personal information and non-personal information.
1.1 Personal Information
Personal information is information that identifies you as an individual. We may collect personal information from you when you place an order, fill out a form on our Contact Us page, create an account, or communicate with our customer service team. This information may include:
1.2 Non-Personal Information
Non-personal information is information that does not identify you individually. We may collect this information automatically when you visit our website, including:
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Browser type and version
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Operating system
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IP address
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Pages visited on our website
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Time and date of your visit
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Referral source (how you found our website)
We may use cookies, web beacons, and similar tracking technologies to collect non-personal information. Cookies are small text files stored on your device that help us improve your browsing experience and understand how you use our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
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Process and fulfill your orders, including verifying payment, shipping products, and sending order confirmations.
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Respond to your inquiries and provide customer support, including addressing questions, concerns, or requests submitted through the Contact Us form.
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Improve our website and services by analyzing user behavior and feedback.
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Send you promotional communications, such as updates on new products, special offers, or discounts (you may opt out of these communications at any time).
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Ensure the security of our website and prevent fraudulent activities.
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Comply with legal obligations and protect our rights and interests.
3. How We Disclose Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may disclose your information in the following limited circumstances:
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Third-party service providers who assist us in operating our website, processing orders, or providing customer support (these providers are obligated to protect your information and use it only for the purposes we specify).
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Shipping carriers to deliver your orders and provide tracking information.
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Payment processors to securely process your payment information (these processors do not store, retain, or use your payment details except to process the transaction).
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When required by law, such as to comply with a subpoena, court order, or other legal obligation.
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To protect the rights, property, or safety of our company, our customers, or others (including investigating and preventing fraud or other illegal activities).
4. How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure socket layer (SSL) encryption for data transmission, secure storage systems, and access controls to limit who can view your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
5. Your Rights Regarding Your Information
You have the right to access, correct, or delete your personal information that we hold. If you wish to exercise these rights, please contact us through the Contact Us form. We will respond to your request within a reasonable timeframe.
You may also opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in each communication or by contacting us through the Contact Us form.
6. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to these third-party websites, and we are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on our website. Your continued use of our website after the changes are posted constitutes your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us through the contact form available on our dedicated Contact Us page.
